1. Conduct a License Audit – Identify and remove inactive or redundant licenses while automating audits for efficiency.

2. Optimize User License Types – Assign cost-effective licenses like Salesforce Platform, Community, and Integration User licenses.

3. Negotiate Contract Terms – Secure multi-year contracts, cap price increases, and eliminate unnecessary add-ons.

4. Monitor Storage & API Limits – Archive old data, use external storage, and optimize API usage to reduce costs.

5. Enhance Efficiency – Train users for better adoption, leverage third-party integrations, and use data analytics for cost optimization.

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As a Salesforce Admin, ensuring a strong return on investment (ROI) is a key part of your role. But with so many metrics to track, which tools can help you effectively monitor the most critical KPIs?

1. Manage Licenses & Permissions – Optimize user access by assigning the right licenses and streamlining permission sets.

2. Monitor User Engagement – Track logins, feature adoption, and workflow efficiency to drive productivity.

3. Analyze Feature & Permission Usage – Identify underutilized features and refine access levels for better efficiency.

4. Optimize Storage & Data Usage – Archive outdated records, leverage external storage, and clean up redundant data.

5. Track API & Integration Performance – Monitor API limits, optimize integration efficiency, and prevent bottlenecks.

6. Ensure Security & Compliance – Conduct regular audits, enforce policies, and maintain regulatory compliance.

7. Maximize Cost Efficiency – Analyze ROI, eliminate wasteful spending, and leverage data-driven cost optimization.

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